Privacy Policy
Effective Date: January 1, 2026
Last Updated: October 2026
This Privacy Policy describes how TTCE / In2Scotland ("we," "us," or "our") collects, uses, stores, and protects personal data obtained through our website lcc-in2scotland.com, as well as through our Destination Management (DMC) services, incentive travel, and corporate travel administration.
1. Data Controller Information
TTCE (In2Scotland) is the Data Controller responsible for your personal data.
Company Name: TTCE / In2Scotland
Registered Address: Murrayburgh House, 17 Corstorphine Road, Edinburgh, EH12 6DD
Email:
angelina.fairgrieve@ttce.comPhone: +44 131 467 7000
2. Personal Information We Collect
We collect personal data from travellers, event attendees, corporate clients, and website users:
Identity & Contact Data: Name, gender, date of birth, business/personal email, phone number, and physical address.
Travel & Profile Data: Travel schedules, passport details, visa requirements, passenger name records (PNRs), seat and meal preferences, and booking histories.
Special Category Data: Health conditions, mobility requirements, or dietary requests (which may imply religious beliefs) provided voluntarily for trip arrangements.
Technical & Website Data: IP addresses, browser types, and usage data gathered via website contact forms and cookies.
3. Lawful Basis for Processing (UK GDPR Article 6)
We process personal data under the following legal bases:
Contractual Necessity: To make reservations, manage DMC events, and fulfill travel services on behalf of individual travellers or corporate clients.
Legal Obligation: To comply with statutory requirements, financial reporting, and border security disclosures (e.g., US Secure Flight program, UK Advanced Passenger Information System).
Legitimate Interests: To improve our services, streamline website user communication, and ensure network security.
Explicit Consent: For direct marketing communications, website tracking cookies, or processing Special Category Data (dietary/health requirements).
4. How We Share Your Information
To fulfill destination and travel management requests, we may share personal data with trusted third parties:
Travel Suppliers: Airlines, hotels, transport providers, car rentals, and venue partners.
Technology Platforms: Online Booking Tools (OBTs), Global Distribution Systems (GDS), and emergency traveller-tracking providers.
Corporate Clients: Reporting travel expenditure, PNR updates, and travel policy compliance summaries to paying client organizations.
Global LCC Network & International Partners: Third-party partners within the Lufthansa City Center network providing localized support, ticket issuance, or emergency helpdesk functions.
Regulatory & Government Bodies: Law enforcement or immigration authorities where mandated by law.
5. International Data Transfers
When transferring personal data outside the UK/EEA (e.g., to international travel providers), we ensure appropriate safeguards are implemented, such as UK International Data Transfer Agreements (IDTAs) or adequacy decisions, to maintain equivalent data protection levels.
6. Data Retention & Security
We retain personal information only for as long as necessary to fulfill the operational purposes described or to satisfy legal, tax, or accounting requirements. We maintain robust technical and organizational security measures to protect data from unauthorized access, loss, or alteration.
7. Your Legal Rights Under UK GDPR
You have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete information.
Erasure: Request deletion of your personal data ("Right to be Forgotten").
Restriction & Objection: Object to or restrict processing based on legitimate interests or direct marketing.
Data Portability: Request transfer of your data to another organization in a structured format.
Withdraw Consent: Withdraw consent at any time where processing relies on consent.
To exercise any of these rights, please contact us at angelina.fairgrieve@ttce.com.
8. How to Lodge a Complaint
If you believe your personal data has been handled incorrectly, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: https://ico.org.uk | Phone: 0303 123 1113